: If a firmware fix exists, support will provide a specialized flashing tool and the specific firmware file for your hardware version. Common Firmware-Related Issues
Connect your NexDock to your Windows PC. You typically need to connect to the port (the USB-C port used for data/video) rather than the charging-only port. 4. Run the Updater nexdock 360 firmware update
| Model | Latest Stable Version | Key Fixes | |--------|----------------------|------------| | NexDock 360 (wired) | v2.2.4 (example) | Improved Samsung DeX handshake, fixed touchpad two-finger scroll | | NexDock 360 Wireless | v1.3.1 (example) | Stabilized Miracast, reduced input latency over wireless | : If a firmware fix exists, support will
Official firmware updates for the NexDock 360 are generally handled on an as-needed basis to resolve specific hardware incompatibilities, such as trackpad issues or connection errors with newer smartphones. Unlike standard laptops, these updates are not frequently released via automated software. How to Check for Updates How to Check for Updates If a firmware
If a firmware update is necessary for your specific unit, the technical team will provide an authorized update tool and instructions directly through the ticket.
You cannot check the firmware from the NexDock's own screen (it has no internal OS). Instead: