Standard, built-in media players (such as older versions of Windows Media Player) often lack the native decoders required to read video tracks. To play this file without issues, download one of the following reputable, free media players:

However, I'll do my best to create a coherent and meaningful essay based on this prompt. Here's my attempt:

Once you clarify, I’ll give you the exact steps.

If you prefer using Windows Media Player or other default apps, you may need to install the HEVC Video Extensions from the Microsoft Store or a free alternative like the K-Lite Codec Pack