| Problem | Likely fix | |---------|-------------| | Phoenix doesn't detect phone | Reinstall USB driver; change USB port/cable; disable driver signature enforcement | | Flashing stops at 0% | Phone not in dead mode – remove battery, hold volume down + power, connect USB | | "Update IMAGE" errors | Wrong firmware version or corrupt download | | White screen after flash | Flash again with full files (including CNT); do hard reset | | No signal after flash | Wrong region product code – reflash with correct product code |