Tuesday - Friday
9:30am to 6:00pm
Saturday
9:30am to 3:00pm
Sunday & Monday
CLOSED
Follow these troubleshooting steps in order. You do not need to be a technical expert—most fixes are straightforward.
: Windows 10/11 may missing older DirectX files. You can download the DirectX End-User Runtime Web Installer from Microsoft to restore compatibility.
is a legitimate file provided by Capcom. However, if you find this file in a folder unrelated to Resident Evil 5
Follow these troubleshooting steps in order. You do not need to be a technical expert—most fixes are straightforward.
: Windows 10/11 may missing older DirectX files. You can download the DirectX End-User Runtime Web Installer from Microsoft to restore compatibility.
is a legitimate file provided by Capcom. However, if you find this file in a folder unrelated to Resident Evil 5
Tuesday - Friday:
9:30am to 6:00pm
Saturday:
9:30am to 3:00pm
re5dx9.exe
Sunday & Monday:
CLOSED
Follow these troubleshooting steps in order
